Privacy Policy

OIA is committed to safeguarding the privacy of your information. By ‘your information’ we mean any information that you or third parties provide to us.

Use of the OIA website and Cookies

We use cookies on your device for our website, newsletter services and to collect data. Cookies are small text or graphic files that are stored on the user’s computer when the OIA website is opened. They are not capable of downloading data from hard drives or forwarding email addresses or other user data. They allow us to enable our customer area, run our searchable database of certification bodies, combat fraud, and analyze the performance of our website, among other things.

Our website also includes cookies from external service providers, Google Analytics, Twitter and Facebook. OIA also uses the Twitter ‘Tweet’ button and the Facebook ‘like’ button and related cookies so that people can easily promote items to their friends. These buttons collect: Anonymous: browser information, cookie data, date / time, demographic data, type of hardware / software, Internet service provider, interaction data, page views, pseudonym: IP address, search history, Device ID. Please see the privacy policies of these organizations directly.

You have a variety of tools to control cookies and similar technologies, including browser controls to block and delete cookies; and controls by some third-party analytical service providers to opt for data collection through these technologies. Please note that your browser settings may affect your experiences with our services.

OIA General Privacy Principles

  • We will only collect and use your information when we have legal and legitimate business reasons to do so and it does not constitute a violation of the signed confidentiality commitment.
  • We will be transparent in our dealings with you and tell you how we will collect and use your information.
  • If we have collected your information for a particular purpose, we will not use it for anything else, unless you have been informed and, where appropriate, obtain your permission.
  • We will not request more information than we need for the purposes for which we are collecting it.
  • We will update our records when you inform us that the data has changed.
  • We will continually review and evaluate the quality of our information.
  • We will implement and comply with the information retention policies related to your information and ensure that it is safely deleted at the end of the corresponding retention period.
  • We will observe your rights under current data protection and privacy laws and ensure that inquiries regarding privacy issues are handled promptly and transparently.
  • We will train our staff on their privacy obligations.
  • We will ensure that we have appropriate physical and technological security measures in place to protect your information, regardless of where it is located.
  • We will ensure that when we outsource any process, the provider has adequate security measures in place and contractually requires compliance with these Privacy Principles.
  • We will ensure that adequate safeguards are in place before personal information is transferred.
  • We will not forward personal data to third parties or provide access to them unless this is necessary to provide the service requested from OIA. Exceptions may arise due to legal requirements, such as a subpoena for criminal investigation or other authorities.
  • We will retain the information collected about you for as long as it allows for legitimate business purposes.
Information we collect

If you are an OIA customer, you will have signed a contract with us by agreeing to provide us with certain information. We will only use this information for legitimate business purposes in order to evaluate and provide certification for the schemes you have requested and to calculate fees. When you provide information about others (for example, coworkers), you must ensure that you have their consent, or otherwise have the right to provide this information to us.

If you have subscribed to our Newsletter, we will request a clear consent. Our list is in the hands of Connecting and is also subject to its privacy policies.

If you are an OIA business contact and have provided us with your personal information, including your name, address, title, employer and contact phone number or Skype details, we will store these details in the OIA main database, which will be available only for OIA employees for the purpose of legitimate business.

Changes to privacy policy

OIA reserves the right to make changes to this privacy policy at any time if such changes become necessary as a result of retrospectively identified omissions, new features provided by OIA, or new legal requirements. OIA will inform its registered users of any changes in this privacy policy by sending emails to the email address entered during registration and will publish the updated policy on the website.

Get more information about the OIA Privacy Policy

If you have any questions about privacy at OIA or if you want to request changes to OIA’s personal data, please send an email to


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